Effective Date: 01/12/2024
Welcome to innoQ!
This User Agreement governs your access to and use of the innoQ platform. By using our services, you agree to the terms outlined below. If you do not agree, please refrain from using innoQ.
1. Acceptance of Terms
By signing up or using innoQ, you acknowledge and agree to be bound by this User Agreement and any associated policies, including our Privacy Policy and Cookie Policy.
2. Use of the Platform
- Eligibility: You must be at least 18 years old to use innoQ.
- License: innoQ grants you a non-exclusive, non-transferable, and revocable license to use the platform for restaurant operations.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3. Merchant Responsibilities
- Content Accuracy: You are solely responsible for the accuracy of menu items, descriptions, prices, and promotional content uploaded to innoQ.
- Copyright Compliance: Merchants must ensure that images, logos, and other uploaded content do not violate any copyright laws.
- Backups: Merchants are encouraged to maintain backups of all uploaded data. We at innoQ will make sure your data is regularly backed up at our end. However, innoQ is not responsible for any data loss.
4. Payment Terms
- Free Tier: Initial users may access innoQ for free as per the freemium model.
- Paid Features: For premium features, fees will be detailed on our pricing page. Payments are due as per agreed terms.
· Refund Policy: 6.1 Refunds are governed by the innoQ Refund Policy. Please review it carefully before purchasing any paid features.
5. Restrictions on Use
You agree not to:
- Use innoQ for unlawful purposes.
- Misuse the QR system or payment gateway.
- Upload harmful, offensive, or illegal content.
6. Platform Updates and Changes
innoQ reserves the right to:
- Modify features or discontinue the service without prior notice.
- Make updates that may temporarily interrupt access to the platform.
7. Intellectual Property
- All software, branding, and proprietary technology on innoQ are owned by Innopay Ecommerce & Trading FZCO.
- Users are prohibited from copying or redistributing platform elements without permission.
8. Limitations of Liability
innoQ is not liable for:
- Losses arising from system downtime or incorrect usage.
- Errors or inaccuracies in merchant-uploaded content.
- Third-party payment processing issues.
9. Termination
- By You: You can terminate your account at any time.
- By InnoQ: innoQ may suspend or terminate accounts for violations of this agreement or misuse of the platform.
10. Dispute Resolution
- All disputes will be resolved under the laws of emirate of Dubai in the United Arab Emirates.
11. Contact Us
If you have questions regarding this agreement, reach out to:
Email:
Phone: +97142942955
WhatsApp: +971505101662
