Features

innoQ integrates multiple essential software solutions into a single platform, eliminating the need for restaurant owners to purchase separate systems.

Our all-in-one approach includes:

Online Ordering System

With innoQ’s seamless online ordering system, customers can view the menu, place their order, and pay—all from their smartphone without downloading an app. This direct channel not only enhances customer convenience but also helps food businesses cut out third-party aggregator fees of up to 35%, increasing overall profitability. It’s a perfect fit for cloud kitchens, QSRs, and traditional restaurants alike.

Automated Delivery

innoQ offers a reliable automated delivery feature that allows restaurants and cloud kitchens to manage and fulfill delivery orders directly. By bypassing aggregator platforms, establishments can retain full control of the delivery process, protect their brand experience, and save significantly on commission costs.

Web-based Point of Sale (POS)

Our integrated, web-based POS system enables restaurants to manage orders, payments, and operations from one dashboard. It eliminates the need for multiple fragmented systems, streamlining daily operations and reducing technology overhead.

Online Payment Gateway

innoQ’s secure online payment gateway accepts digital payments instantly, allowing restaurants to offer modern, convenient payment options without relying on third-party payment solutions. Even better, restaurants receive the money directly into their own bank account—unlike aggregator platforms that hold customer payments—greatly improving cash flow and financial control.

Merchant Dashboard

The centralized merchant dashboard provides real-time analytics and operational insights. From sales trends to customer feedback, owners can make data-driven decisions that optimize efficiency, reduce waste, and enhance profitability.

Branded Website for the Restaurant

With a white-label, fully-branded website powered by innoQ, restaurants can showcase their identity, menu, and promotions without being overshadowed by aggregator branding. This direct presence improves customer loyalty and builds brand equity.

Building Their Own Database

Unlike aggregator platforms that withhold customer data, innoQ allows restaurants to collect, manage, and utilize their own customer database. This unlocks opportunities for targeted marketing, personalized offers, loyalty programs, and long-term revenue growth.

QR-based Ordering System

Serve your diverse customer base with ease. innoQ’s multi-language functionality enables restaurants to present their digital menus and interface in multiple languages, ensuring inclusivity and better user experience for tourists and non-native speakers in Dubai’s multicultural market.

Multi-Language Support

Serve your diverse customer base with ease. innoQ’s multi-language functionality enables restaurants to present their digital menus and interface in multiple languages, ensuring inclusivity and better user experience for tourists and non-native speakers in Dubai’s multicultural market.

Full Merchant Dashboard with Advanced Analytics

Take full control of your operations with innoQ’s expanded merchant dashboard. It offers in-depth analytics, sales tracking, performance insights, and customer behavior data—allowing restaurant owners to make smarter, data-driven decisions that drive profitability and efficiency.

Tip Feature for Staff

Encourage better service and support your team with innoQ’s tip feature, which enables customers to add tips seamlessly through digital payments. This functionality improves staff motivation and simplifies accounting.

Staff and Table Management

Easily assign and monitor staff responsibilities and table statuses through an intuitive dashboard. innoQ helps reduce service friction by streamlining floor operations, enhancing staff productivity, and delivering a smoother guest experience.

Customer Feedback Collection Tools

Gather real-time feedback from your guests without the hassle of third-party platforms. innoQ integrates feedback collection directly into the ordering flow—allowing for instant responses and continuous service improvement.

Chat With Us ( Call Waiter Button )

Let customers request assistance instantly from their table using a digital “Call Waiter” button. This feature improves service speed and guest satisfaction while minimizing physical interruptions.

Online Table Reservation System

Manage reservations directly through your branded website. With innoQ’s reservation system, you can accept and organize bookings, reduce no-shows, and enhance customer convenience—all without third-party fees

Marketing and Referral Tools

Promote your business directly to your audience using built-in marketing features. Launch referral campaigns, send custom offers, and encourage repeat visits—without depending on external platforms.

Daily Deals and Promotions Creator

Keep your promotions fresh and engaging. innoQ enables restaurant managers to create, customize, and manage daily deals and limited-time offers, helping to boost sales during off-peak hours and engage regular customers.

Gamification Features (“Surprise Me!”)

Add a playful twist to your customer experience. innoQ’s gamification tool, “Surprise Me!”, encourages diners to participate in fun mini-games or reward activities, helping to boost engagement, reviews, and brand loyalty.

Dedicated Support

Our Premium users enjoy priority access to a dedicated support team via phone, WhatsApp, or email. Whether you need technical help or strategic advice, innoQ is here to support your business growth.

Monthly Social Media Content (Optional Add-on)

For Premium clients, innoQ provides 15 ready-to-use content pieces per month—including 5 reels, 5 carousels, and 5 static banners—to elevate your online presence. These are designed to be uploaded by your own team and aligned with your current promotions or events.

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